Agenda - February 8, 2008
ITAC meeting on Friday, February 8, in IG Greer 224 from 1:30-3 pm
Some agenda items include:Update on November outages and remediation efforts
Discussion of planning maintenance windows for infrastructure upgrades
Classroom technology support
Email options for students
Web resources update
Proposed Schedule - Maintenance Windows. 2008
The object of this maintenance window in to identify one business day morning, and one Saturday per month which can be identified and recognized as a potential outage window for any, or all IT services. Business day windows will be scheduled for 3 hours from 5:00am - 8:00am, and ideally will only include work which can be undone relatively quickly, if events don’t progress as planned. Saturday windows are schedule for 23 hours, and can extend from 12:00 am - 11:00pm. In most cases this work will include lengthy or risky upgrade maintenance, and while most work will not produce service outages that span the entire window, it should be understood, services could be out for this entire period.
Notification of work and potential service impacts would be posted via email and http://support.appstate.edu. Twenty-four hour notification would be given for Business day windows, while service impact notices for Saturday windows will be no less than 7 days.
Systems & Operations - Maintenance Feb 16 Sat 12:00am - 11:00pm
Systems & Operations - Maintenance Feb 28 Thu 5:00am - 8:00am
Systems & Operations - Maintenance Mar 8 Sat 12:00am - 11:00pm
Systems & Operations - Maintenance Mar 28 Fri 5:00am - 8:00am
Systems & Operations - Maintenance Apr 12 Sat 12:00am - 11:00pm
Systems & Operations - Maintenance May 17 Sat 12:00am - 11:00pm
Systems & Operations - Maintenance May 29 Thu 5:00am - 8:00am
Systems & Operations - Maintenance Jun 20 Fri 5:00am - 8:00am
Systems & Operations - Maintenance Jun 21 Sat 12:00am - 11:00pm
Systems & Operations - Maintenance Jul 19 Sat 12:00am - 11:00pm
Systems & Operations - Maintenance Jul 30 Wed 5:00am - 8:00am
Systems & Operations - Maintenance Aug 9 Sat 12:00am - 11:00pm
Systems & Operations - Maintenance Aug 28 Thu 5:00am - 8:00am
Systems & Operations - Maintenance Sep 20 Sat 12:00am - 11:00pm
Systems & Operations - Maintenance Sep 29 Mon 5:00am - 8:00am
Systems & Operations - Maintenance Oct 18 Sat 12:00am - 11:00pm
Systems & Operations – Maintenance Oct 30 Thu 5:00am - 8:00am
Systems & Operations - Maintenance Nov 15 Sat 12:00am - 11:00pm
Systems & Operations – Maintenance Nov 25 Tue 5:00am - 8:00am
